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Knowledge Centre

The knowledge centre contains papers on subjects related to labour management that we think you will find useful as reference documents. We want to build up this part of the site so are on the lookout for new material. Please point us to interesting papers, articles, etc. that you have found.

Key Performance has produced many of the papers in the knowledge centre and we would welcome your feedback on them.

Click here to download this PDF Changing the culture – a paper produced by us and first published in the Institute of Logistics and Transport journal, Focus in August 2002. It covers aspects of performance improvement and change management in a major UK retailer’s distribution function.

Click here to download this PDF Incentives – a paper which explores some of the background to incentive schemes and contains details of types of schemes and what to consider when implementing a scheme.

Click here to download this PDF Warehouse Labour Management Comes of Age – another article for Focus, published in February 2007. It explores the market for labour management, describes how LM systems work and gives the result of research among a group of users and decision takers.

Clcik here to go to the questionaire Labour Management Questionnaire – your opportunity to let us know about your experience and views on LM.

Click here to download this Excel spreadsheet Logistics Employment – a spreadsheet of information on employment distilled from government statistics and quoted in Warehouse Labour Management Comes of Age.

Click here to download this PDF Incentive Pay In The Warehouse – a market research paper produced in the US by ARC Advisory Group.

Click here to download this PDF Labour Management Overview – a comprehensive paper produced by Manhattan Associates, which is pretty generic in approach.