Key Performance Imrovement Key Peformance Improvements
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Labour Management Questionnaire

We want to know what you think about labour management so we’ve designed this questionnaire to gather your experiences and opinions.

Our article ‘Labour Management Comes of Age’ appears in the February 2007 edition of Focus, the journal of the Chartered Institute of Logistics and Transport. It describes the research we have done so far and explains why we would like to have your views and experiences too.

There’s a copy of the Focus article here on the website so follow this link if you want to read it before completing the questionnaire. (link) We need opinions and feedback from logistics professionals like you as the basis of the next article we are planning.

All contributions will be acknowledged and we would be pleased to talk to you as a contributor if you have any questions about performance management that we can help with. Just check the Contact Us box at the end of the questionnaire.

Your name:
Email address:
Tel:
Mobile:
Job title:
Company:
Type of business:
Briefly describe your distribution network,
e.g. No. of DC’s, location, type of products, inventory range and other relevant information:
Do you use third party operated warehousing in any part of your network? Please give details:

Does your organisation use labour management?

   

Is it a proprietary system or was it developed in-house?

If proprietary, which system is it?

   

Which features does the system have?

 

Engineered standards

Individual performance reporting

Group performance reporting

Warehouse performance reporting
XYZ coordinates
Real time reporting via RF
Workload planning
   

Does it report performance (%) or units per hour?

   
How is the reported performance used?  
To motivate employees
Calculate bonus earnings
Report against kpi’s
   

Do you use engineered standards for:

 
Process improvement
Slotting
Planning
   

Do you expect to install a system:

   

If you expect to install a system please state which features you would want:

Engineered standards
Individual performance reporting
Group performance reporting
Warehouse performance reporting
XYZ coordinates
Real time reporting via RF
Workload planning
   

Do you want to report performance (%) or units per hour?

   

How will the reported performance be used?

 
To motivate employees
Calculate bonus earnings
Report against kpi’s
   

Would you use engineered standards for?

 
Process improvement
Slotting
Planning
   

Tell us what you see as the main advantages of labour management.

   
What do you see as the barriers to labour management?
   

Describe your views and experience of incentive schemes.
If you use incentives then describe and quantify the benefits and any disadvantages.

If you do not use incentives then give your reasons why not and the likelihood of your installing and using them in the future.
 

We are looking for a couple of incentive scheme case studies as the basis for a future article in Focus.

If you can help us please indicate here:
(we’ll keep it anonymous unless you tell us differently)
   

Please let us know if there are any related topics you would like to see the subject of future research and publication.

 
I would like someone from Key Performance Improvement to contact me:

Many thanks for taking part in our research. We will email the results of this latest research to you once we have collated the responses.
NB Key Performace Improvement respects your privacy - None of the information provided will be passed on to any other organisation and it will only be used as the basis for our industry research.